Privacy Policy

1. Overview

Kernovia is an Idaho assumed business name operated as a sole proprietorship. This Privacy Policy explains how information is handled when you visit getkernovia.com, use Kernovia's browser-based tools, contact Kernovia, or purchase a Kernovia product through a third-party commerce provider.

2. Information we may receive

Depending on how you interact with Kernovia, information may include your email address, support communications, order and transaction details made available by commerce providers, and standard technical information such as browser or device category, referral source, page activity, approximate geographic region, security signals, and site-performance information.

3. Calculator inputs

Inputs entered into Kernovia's browser-based calculators are processed locally in your browser. Kernovia's first-party measurement may record categorical usage events such as tool use, selected industry, diagnosis category, product-page views, and checkout intent. It is designed not to transmit the job prices, wages, material costs, overhead, profit figures, names, street addresses, email addresses, or phone numbers entered into those calculators as behavioral analytics.

4. Purchases and payment processing

Digital-product transactions may be facilitated by third-party commerce and payment providers, including Payhip and payment processors available through Payhip. Those providers may collect and process payment, billing, tax, fraud-prevention, and transaction information under their own privacy terms. Kernovia does not receive or store complete payment-card numbers through the Kernovia website.

5. Analytics, hosting, and security

Kernovia uses service providers for website hosting, security, reliability, analytics, commerce, and related operations. Kernovia may use Cloudflare services, including privacy-oriented web analytics, to understand aggregate traffic and site performance and to protect and operate the website.

6. How information is used

Kernovia may use information to provide and deliver products; respond to support requests; operate, secure, troubleshoot, and improve the website and products; maintain transaction and business records; prevent fraud or abuse; comply with legal obligations; and establish, exercise, or defend legal claims.

7. How information is shared

Kernovia may disclose information to service providers that perform functions on Kernovia's behalf; when reasonably necessary to complete a transaction or provide requested support; when required by law or valid legal process; to protect rights, safety, property, or service integrity; or in connection with a business transfer. Kernovia does not sell personal information for money.

8. Retention

Information is retained only for as long as reasonably necessary for the purposes described in this Policy, including customer support, transaction records, fraud prevention, tax and accounting obligations, dispute resolution, and other legal requirements. Retention periods vary by information type and provider.

9. Security

Kernovia uses reasonable administrative and technical measures appropriate to a small digital business. No internet transmission, storage system, or online service can be guaranteed completely secure.

10. Your choices and requests

You may contact Kernovia to ask about personal information associated with your interactions, request correction or deletion where applicable, or raise a privacy concern. Some information may need to be retained for transactions, security, legal obligations, or legitimate business records. Rights may vary by jurisdiction.

11. International visitors

Kernovia is based in Idaho, United States. If you access the site from another jurisdiction, information may be processed in the United States or other locations used by Kernovia's service providers. Applicable non-waivable privacy rights remain unaffected.

12. Children

Kernovia's business tools and digital products are not directed to children under 13, and Kernovia does not knowingly solicit personal information from children under 13 through the website. If you believe a child under 13 has provided personal information to Kernovia, contact Kernovia so the matter can be reviewed.

13. Third-party sites and services

The website may link to third-party sites and services. Their privacy practices are governed by their own policies, not this Privacy Policy.

14. Changes to this Policy

Kernovia may update this Policy as products, providers, or legal requirements change. The current version will be posted at this page with an updated date.

15. Contact

Privacy questions or requests may be sent to support@getkernovia.com.